TERMS OF USE
Last updated: December 13, 2024
1661, Inc. d/b/a GOAT (“GOAT”, “we”, “us”, or “our”) provides curated products and other services through our website (“Site”), our mobile applications (“Apps”), and any other properties that link to these Terms (collectively, the “Service”). Users who purchase items are called “Buyers”, and users who list items are called “Sellers”. Users may be both Buyers and Sellers on the Services. On the Service, Sellers can submit items for sale by taking and uploading photos and entering a sale price, as well as the size and condition of the item. Buyers can browse items and can choose to purchase the items listed for sale on the Service. If you are a Buyer based in Canada, you are entering into these Terms with GOAT Group Canada, Inc. and all applicable references to “GOAT”, “we”, “us”, or “our” will be to GOAT Group Canada, Inc. If you are a resident of Quebec, Canada, please see Conditions d’Utilisation for the French translation of these Terms.
Please carefully read these Terms, including the binding arbitration provision contained below under “Dispute Resolution”, which will require you to submit claims you have against us to binding and final arbitration, unless you opt out of the binding arbitration provision by following the opt-out procedures described below under “Dispute Resolution” or unless a limited exception described in these Terms applies. If you do not opt out of the binding arbitration provision, you will only be permitted to pursue claims against us on an individual basis, and not as a plaintiff or class member in any class or representative action or proceeding, and you will only be permitted to seek relief (including monetary, injunctive, and declaratory relief) on an individual basis. These Terms govern your access to and use of the Service and, except as otherwise provided in these Terms, all Collective Content (as defined below). These Terms constitute a legally binding agreement between you and GOAT.
In addition, when using certain parts of the Service, you will be subject to additional terms, policies or guidelines applicable to such parts of the Service that may be posted on the Site or Apps from time to time, including our Privacy Policy, our Fee Policy, our Purchases and Returns Policy, our Selling with GOAT Policy, our Copyright and Intellectual Property Policy, and our GOAT Group Drop-Off Policy. Additional terms, policies or guidelines may also be found in our FAQs. All such terms, policies and guidelines are incorporated by reference into these Terms. Please read all such terms, policies and guidelines carefully.
KEY TERMS RELATED TO CONTENT
“Collective Content” means Registered User Content and GOAT Content.
“Content” means text, graphics, images, music, software, audio, video, information or other materials.
“GOAT Content” means all Content that GOAT makes available on or through the Service, including any Content licensed from a third party, but excluding Registered User Content.
“Registered User” means a person who completes GOAT’s account registration process, as described under “Account Registration” below.
“Registered User Content” means all Content that a Registered User posts, tags on their own social media accounts, uploads, publishes, submits, or transmits to be made available on or through the Service or related social media.
Certain areas of the Site and Apps, and your access to or use of parts of the Service or Collective Content, may have different terms and conditions posted or may require you to agree with and accept additional terms and conditions. If there is a conflict between these Terms and terms and conditions posted for a specific area of the Site, Apps, Service or Collective Content, the latter terms and conditions will take precedence with respect to your use of or access to that area of the Site, Apps, Service or Collective Content.
YOU ACKNOWLEDGE AND AGREE THAT, BY ACCESSING OR USING THE SERVICE OR BY POSTING ANY CONTENT ON OR THROUGH THE SERVICE, YOU ARE INDICATING THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE TERMS, WHETHER OR NOT YOU HAVE REGISTERED WITH THE SERVICE. IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU HAVE NO RIGHT TO ACCESS OR USE THE SERVICE OR COLLECTIVE CONTENT.
MODIFICATION
We reserve the right, in our sole discretion and to the fullest extent permitted by law, to modify, discontinue or terminate the Service and to modify these Terms at any time. If we modify these Terms, we will update the Terms on the Site and will provide notice of the modification either by email or through a general notice on the Site. We will also update the date following “Last updated” at the top of these Terms. Please review this page and these Terms from time to time so you are aware of any changes. By continuing to access or use the Service after we have modified the Terms, you are indicating that you agree to be bound by the modified Terms. If the modified Terms are not acceptable to you, please cease using the Service.
ELIGIBILITY
You must be at least 16 years old to access or use the Service. If you are under the age of 18 (or the age of legal majority where you live), you may only use the Service under your parent or legal guardian’s supervision and you may not list items for sale through the Service. If you are a parent or legal guardian of a user under the age of 18 (or the age of legal majority), you agree to be fully responsible for their use of the Service. By using the Service, you also represent, warrant and agree that you are able to form a legally binding contract with the Company, you are not a person who is barred from using the Services under the laws of the United States or any other applicable jurisdiction (including, for example, that you do not appear on the U.S. Treasury Department’s list of Specially Designated Nationals or face any other similar prohibition), you will comply with these Terms and all applicable local, state, national, and international laws, rules, and regulations, and will promptly assist GOAT in its compliance with applicable laws, rules, and regulations, as requested by GOAT.
ACCOUNT REGISTRATION AND SECURITY
In order to access certain features of the Service and to post any Registered User Content on or through the Service, you must register to create an account (“Account”) and become a “Registered User”. You will be required to provide certain information during the registration process, and you agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. Where you have provided your phone number or email address during or after the registration process, you agree to us sending you security codes by text message or email to verify your identity as a Registered User. We reserve the right to suspend or terminate your Account for any reason at our discretion, including failure to provide certain information or to verify your identity when prompted, or if any information provided during the registration process or thereafter proves to be inaccurate, not current, or incomplete. You are responsible for safeguarding your password. You agree not to disclose your password to any third party and to take sole responsibility for any activities or actions under your Account, whether or not you have authorized such activities or actions. You will immediately notify us of any unauthorized use of your Account by contacting us.
INTELLECTUAL PROPERTY
You acknowledge and agree that the Service and Collective Content may contain images and descriptions of fashion items and other content that are protected by copyright, trademark, or other laws of the United States and foreign countries. Except as expressly provided in these Terms, GOAT and its licensors exclusively own all right, title and interest in and to the Service and Collective Content, including all associated intellectual property rights. You agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute, remove, obscure, or create derivative works based on any copyright, trademark, service mark, or other proprietary right contained on, incorporated in, or accompanying the Service or Collective Content.
All trademarks, service marks, logos, trade names, and other proprietary designations of GOAT (the “GOAT Trademarks”) displayed on the Service or Collective Content are trademarks or registered trademarks of GOAT. Any other trademarks, service marks, logos, trade names, and other proprietary designations displayed on the Service or Collective Content may be the trademarks or registered trademarks of their respective owners. Nothing in these Terms should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of the GOAT Trademarks, without our prior written permission in each instance. All goodwill generated from the use of GOAT Trademarks will inure to GOAT’s exclusive benefit.
Subject to your compliance with these Terms, GOAT grants you a limited, non-exclusive, non-transferable license, without the right to sublicense, to access, view, and print any Collective Content solely for your personal and non-commercial purposes. You will not use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit, or otherwise exploit the Service or Collective Content, except as expressly permitted by these Terms. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by GOAT or its licensors, except for the licenses and rights expressly granted in these Terms. Any violation of the foregoing will constitute a breach of these Terms and may result in immediate termination of your right to use the Service.
REGISTERED USER CONTENT
By becoming a Registered User, you hereby grant GOAT the right to display certain account information including, but not limited to, your account username and location. Subject to GOAT’s sole discretion, Registered Users may post, tag, upload, publish, submit, and transmit Registered User Content. By making any Registered User Content available on or through the Service or social media tag, you hereby grant to GOAT and its licensees a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license, with the right to sublicense, to use, copy, adapt, modify, distribute, license, sell, transfer, publicly display, publicly perform, transmit, create derivative works of, and otherwise exploit such Registered User Content. You acknowledge and agree that such license is not subject to compensation for use of name, image, or likeness, or any right of attribution or other moral rights. GOAT does not claim any ownership rights in any such Registered User Content and nothing in these Terms will be deemed to restrict any rights that you may have to use and exploit any such Registered User Content. You acknowledge and agree that you are solely responsible for all Registered User Content that you make available on or through the Service. Accordingly, you represent and warrant that: (i) you are the sole and exclusive owner of all Registered User Content that you make available on or through the Service or you have all rights, licenses, consents, and releases that are necessary to grant the rights in such Registered User Content, as contemplated under these Terms; and (ii) neither the Registered User Content nor your posting, tagging, uploading, publication, submission, or transmittal of the Registered User Content, or GOAT’s or its users’ use of the Registered User Content (or any portion thereof), will infringe, misappropriate, or violate a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation. To the fullest extent permitted by law, GOAT is not responsible or liable for the removal or deletion of (or the failure to remove or delete) any of your Registered User Content.
FEEDBACK
We welcome and encourage you to provide feedback, comments and suggestions for improvements to the Service (“Feedback”). You may submit Feedback by contacting us. You acknowledge and agree that all Feedback will be the sole and exclusive property of GOAT and you hereby irrevocably assign to GOAT, and agree to irrevocably assign to GOAT, all of your right, title, and interest in and to all Feedback, including without limitation all worldwide patent rights, copyright rights, trade secret rights, and other proprietary or intellectual property rights therein. At our request and expense, you will execute documents and take such further acts as we may reasonably request to assist us to acquire, perfect, and maintain GOAT’s intellectual property rights and other legal protections for the Feedback.
GENERAL PROHIBITIONS
You agree not to do any of the following:
Access or use the Service if you are not able to form legally binding contracts (for example, if you are between 13 and 18 years old and have not received permission from a parent or guardian to access or use the Service) or are temporarily or indefinitely banned or suspended from using our Services;
Post, tag, upload, publish, submit or transmit any Content that: (i) infringes, misappropriates or violates a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (iii) is fraudulent, false, misleading or deceptive; (iv) is defamatory, obscene, pornographic, vulgar, or offensive; (v) promotes discrimination, bigotry, racism, hatred, harassment, or harm against any individual or group; (vi) is violent or threatening or promotes violence or actions that are threatening to any other person; or (vii) promotes illegal or harmful activities or substances
Use, display, mirror, or frame the Service or any individual element within the Service (including the layout and design of any page or form contained on a page within the Service), GOAT’s name, any GOAT Trademark, or any other proprietary information of GOAT, without our express prior written consent;
Access, tamper with, or use non-public areas of the Service, our computer systems, or the technical delivery systems of our providers;
Attempt to probe, scan, or test the vulnerability of any of our systems or networks or breach any security or authentication measures;
Avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by us or any of our providers or any other third party (including another user) to protect the Service or Collective Content;
Attempt to access or search the Service or Collective Content, or download Collective Content from the Service, through the use of any engine, software, tool, agent, device or mechanism (including spiders, robots, crawlers, data mining tools or the like) other than the software and/or search agents provided by us or other generally available third-party web browsers;
Use the Service to send any unsolicited or unauthorized advertising, promotional materials, email, junk mail, spam, chain letters, or other form of solicitation;
Use any meta tags or other hidden text or metadata utilizing a GOAT Trademark, GOAT logo URL or GOAT product name without our express prior written consent;
Use the Service for any commercial purpose for the benefit of any third party or in any manner not permitted by these Terms;
Use Collective Content for any commercial purpose, for the benefit of any third party, or in any manner not permitted by these Terms;
Forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way use the Service to send altered, deceptive, or false source-identifying information;
Attempt to decipher, decompile, disassemble, or reverse engineer any of the software used to provide the Service;
Interfere with, or attempt to interfere with, the access of any user, host or network, including by sending a virus, overloading, flooding, spamming, or mail-bombing the Service;
Take any action that imposes or may impose (as determined in our sole discretion) an unreasonable or disproportionately large load on our infrastructure or otherwise interferes with the functioning of the Service;
Collect or store any personally identifiable information from the Service about other users of the Service without their express prior written consent;
Impersonate or misrepresent your affiliation with any person or entity;
Violate any applicable law or regulation;
Do anything else that we determine, in our sole discretion, misuses or otherwise negatively impacts the Service; or
Encourage or enable any individual to do any of the foregoing
We will have the right to investigate and prosecute violations of any of the above to the fullest extent of the law. We may involve and cooperate with law enforcement authorities in prosecuting users who violate these Terms. You acknowledge that we have no obligation to monitor your access to or use of the Service or Collective Content or to review or edit any Registered User Content, but that we have the right to do so for the purpose of operating the Service, to ensure your compliance with these Terms, or to comply with applicable law or the order or requirement of a court, administrative agency, or other governmental body. We reserve the right, at any time and without prior notice, to remove or disable access to any Collective Content, including any Registered User Content, that we, in our sole discretion, consider to be objectionable, in violation of these Terms, or otherwise harmful to the Service.
LINKS
The Service may contain links to third-party websites or resources. You acknowledge and agree that we are not responsible or liable for: (i) the availability or accuracy of such websites or resources; or (ii) the text, products, or services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement by us of such websites or resources or the text, products, or services available from such websites or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.
ADDITIONAL RIGHTS AND TERMS FOR APPS
If you comply with the Terms, GOAT grants to you a limited non-exclusive, non-transferable, revocable license, with no right to sublicense, to download and install the Apps on your personal computers, mobile devices, tablets, wearable devices, and/or other devices and to run the Apps solely for your own personal purposes. Except as expressly permitted in the Terms, you may not: (i) copy, modify or create derivative works based on any Apps; (ii) distribute, transfer, sublicense, lease, lend or rent any Apps to any third party; (iii) reverse engineer, decompile or disassemble any Apps (unless applicable law permits, despite this limitation); or (iv) make the functionality of any Apps available to multiple users through any means.
Additional Information: Apple App Store. This section applies to any App that you acquire from the Apple App Store or use on an iOS device. Apple has no obligation to furnish any maintenance and support services with respect to the App. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple may refund the App purchase price to you (if applicable) and, to the fullest extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App. Apple is not responsible for addressing any claims by you or any third party relating to the App or your possession and use of it, including, but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation. Apple is not responsible for the investigation, defense, settlement and discharge of any third-party claim that your possession and use of the App infringe that third party’s intellectual property rights. Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of the Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a terrorist-supporting country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. You must also comply with any applicable third-party terms of service, including these Terms, when using the App.
FEES
Registering for the Service is free, but we charge certain fees based on various transactions on the Service. Our fee structure is outlined in our Fee Policy and is incorporated by reference into these Terms.
We reserve the right to change, or discontinue, temporarily or permanently, some or all of such fees (including for promotional events), and such changes are effective when we post information about the changes through the Service. We may also change our Fee Policy at any time and in our sole discretion, and any changes to the Fee Policy are effective upon the posting of such changes to the Site or upon written notice to any user.
SELLERS
When submitting an item for sale on the Service, you agree to our rules and policies for Sellers described in our Selling with GOAT Policy and our FAQ, each of which are incorporated by reference into these Terms. You further agree that you have the legal authority to sell each item that you are submitting on the Service and that the photos you upload and the information you provide accurately reflect the item you send to us or the Buyer, as applicable.
Furthermore, by submitting your items for sale on GOAT, you authorize GOAT to offer the items for sale in such manner GOAT deems appropriate, including by display in its affiliates' retail stores and/or on one or more of GOAT’s or its affiliates' websites or mobile applications.
BUYERS
When buying an item on the Service, you agree to our rules and policies for Buyers described in our FAQ and our Purchases and Returns Policy, each of which are incorporated by reference into these Terms. You further agree that you are responsible for reading the full item listing before making a decision to purchase an item. GOAT is the seller of record for purchases made by buyers shopping from the United States. Listed items may remain in a Seller’s physical possession until a purchase is completed.
In addition, there may be times when certain information contained on the Service may be incorrect, incomplete, inaccurate, or appear inaccurate because of the browser, hardware, or other technology that you use. For example, we cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right to correct errors or to update information at any time without notice. We have the right to refuse or limit any orders or quantities, extend the delivery timeline for any reason after the order has been placed and accepted, and/or refuse to ship an item to you for any reason. We will not be liable if an item is unavailable or if shipment is delayed.
TERMINATION AND ACCOUNT CANCELLATION
If you breach any of these Terms, we will have the right to suspend or disable your Account or terminate these Terms as they apply to you, at our sole discretion and without prior notice to you. We reserve the right to revoke your access to and use of the Service and Collective Content at any time, with or without cause. When you register to join the Service and create an Account, you are free to choose any name to identify yourself to other Registered Users. However, any complaints to us by Registered Users arising out of or in connection with your use of a false name may result, in our sole discretion and without prior notice to you, in the suspension or disabling of your Account or the termination of these Terms. In the event we terminate these Terms for your breach, revoke your access to and use of the Service, or terminate or discontinue the Service and consequently these Terms, you will remain liable for all amounts due under these Terms. You may cancel your Account at any time by contacting us.
SURVIVAL
NOTWITHSTANDING ANY OTHER PROVISION OF THESE TERMS, ANY PROVISION OF THESE TERMS THAT IMPOSES OR CONTEMPLATES CONTINUING OBLIGATIONS ON YOU OR GOAT WILL SURVIVE THE TERMINATION OF THESE TERMS.
DISCLAIMERS
YOU EXPRESSLY AGREE THAT USE OF THE SERVICE AND RELIANCE ON THE COLLECTIVE CONTENT IS AT YOUR OWN RISK. THE SERVICE AND COLLECTIVE CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, GOAT EXPLICITLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. GOAT MAKES NO REPRESENTATION OR WARRANTY THAT THE SERVICE OR COLLECTIVE CONTENT WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE IS FREE OF VIRUSES OR OTHER DISABLING DEVICES OR HARMFUL COMPONENTS. GOAT MAKES NO REPRESENTATION OR WARRANTY REGARDING THE QUALITY OF ANY SERVICES, COLLECTIVE CONTENT, OR ANYTHING ELSE PURCHASED ON OR OBTAINED THROUGH THE SERVICE OR THE ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS, OR RELIABILITY OF ANY COLLECTIVE CONTENT OBTAINED THROUGH THE SERVICE.
GOAT PERIODICALLY AMENDS, CHANGES, UPDATES, AND ALTERS THE SERVICE WITHOUT NOTICE. GOAT ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT OF THE SERVICE. GOAT SPECIFICALLY DISCLAIMS ANY DUTY TO UPDATE THE CONTENT OF, OR ANY OTHER INFORMATION ON, THE SERVICE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM GOAT OR THROUGH THE SERVICE OR COLLECTIVE CONTENT, WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
Some jurisdictions do not allow the disclaimer of certain warranties, so some or all of the foregoing disclaimer may not apply to you.
INDEMNITY
You agree to defend, indemnify, and hold GOAT and its officers, directors, employees, agents, and representatives harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Service or Collective Content or your violation of these Terms. We reserve the right to assume all or any part of the defense of any such claims and negotiations for settlement, and you agree to fully cooperate with us in doing so.
LIMITATION OF LIABILITY
YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY LAW, THE ENTIRE RISK ARISING OUT OF YOUR ACCESS TO AND USE OF THE SERVICE AND COLLECTIVE CONTENT REMAINS WITH YOU. TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER GOAT NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SERVICE OR COLLECTIVE CONTENT WILL BE LIABLE FOR ANY COMPENSATORY, CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE, OR THE COST OF SUBSTITUTE PRODUCTS OR SERVICES, OR FOR ANY DAMAGES FOR PERSONAL OR BODILY INJURY OR EMOTIONAL DISTRESS, ARISING OUT OF OR IN CONNECTION WITH: (I) THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICE OR COLLECTIVE CONTENT; (II) THE CONDUCT OF YOU OR ANYONE ELSE IN CONNECTION WITH THE USE OF THE SERVICE OR COLLECTIVE CONTENT; (III) ANY COMMUNICATIONS, INTERACTIONS, OR MEETINGS WITH OTHER USERS OF THE SERVICE OR COLLECTIVE CONTENT OR OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE SERVICE OR COLLECTIVE CONTENT; (IV) YOUR VISIT TO A VENUE RESULTING FROM YOUR USE OF THE SERVICE OR COLLECTIVE CONTENT; (V) PRICING, SHIPPING, FORMAT, OR OTHER GUIDANCE PROVIDED BY GOAT; (VI) DELAYS OR DISRUPTIONS IN THE SERVICE; (VII) VIRUSES OR OTHER MALICIOUS SOFTWARE OBTAINED BY ACCESSING THE SERVICE OR THOSE OF ANY SITE, SERVICES, OR TOOLS LINKED TO THE SERVICE; (VIII) GLITCHES, BUGS, ERRORS, OR INACCURACIES OF ANY KIND IN THE SERVICE; (IX) DAMAGE TO YOUR HARDWARE DEVICE FROM THE USE OF THE SERVICE; (X) THE CONTENT, ACTIONS, OR INACTIONS OF THIRD PARTIES, INCLUDING ITEMS LISTED USING THE SERVICE OR THE DESTRUCTION OF ALLEGEDLY FAKE ITEMS; (XI) A SUSPENSION OR OTHER ACTION TAKEN WITH RESPECT TO YOUR ACCOUNT; (XII) THE DURATION OR MANNER IN WHICH ITEMS YOU LIST APPEAR ON THE SERVICE; OR (XIII) YOUR NEED TO MODIFY PRACTICES, CONTENT OR BEHAVIOR, OR YOUR LOSS OF ABILITY TO DO BUSINESS, AS A RESULT OF CHANGES TO THESE TERMS OR OUR POLICIES, IN EACH CASE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT GOAT HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. YOU SPECIFICALLY ACKNOWLEDGE THAT GOAT SHALL NOT BE LIABLE TO YOU FOR YOUR ACTIONS OR COMMUNICATIONS USING THE SERVICE OR IN CONNECTION WITH THE SERVICE. GOAT SHALL NOT BE LIABLE FOR ANY BREACH OF SECURITY ASSOCIATED WITH THE TRANSMISSION OF INFORMATION THROUGH THE SERVICE OR ANY LINKED SITES OR FOR ANY INFORMATION OR PRODUCTS OBTAINED THROUGH USE OF THE SERVICE OR OTHERWISE ARISING OUT OF THE USE OF THE SAME, REGARDLESS OF THE FORM OF ACTION OR BASIS OF ANY CLAIM.
WITHOUT LIMITING ANY OF THE FOREGOING, IN NO EVENT WILL GOAT'S AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICE OR COLLECTIVE CONTENT EXCEED THE AMOUNTS YOU HAVE PAID TO GOAT FOR USE OF THE SERVICE OR COLLECTIVE CONTENT IN THE TWELVE (12) MONTHS PRIOR TO THE ACTION GIVING RISE TO THE LIABILITY OR ONE HUNDRED DOLLARS ($100.00 USD), WHICHEVER IS GREATER. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN YOU AND GOAT.
SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF WARRANTIES OR EXCLUSION OF DAMAGES. IN A JURISDICTION THAT DOES NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN DAMAGES, THE AGGREGATE LIABILITY OF GOAT SHALL BE LIMITED IN ACCORDANCE WITH THESE TERMS TO THE FULLEST EXTENT PERMITTED BY LAW.
CONTROLLING LAW AND JURISDICTION
These Terms and any action related to these Terms will be governed by the laws of the State of California without regard to its conflict of laws provisions. The exclusive jurisdiction and venue of any action to prevent the actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents or other intellectual property rights will be the state and federal courts located in the Central District of California, and each of you and GOAT waives any objection to jurisdiction and venue in such courts. If the agreement to arbitrate set forth below under the heading “Dispute Resolution” is found not to apply to you or to a particular dispute, claim or controversy, either as a result of your decision to opt out of the agreement to arbitrate or as a result of a decision by the arbitrator or a court order, the exclusive jurisdiction and venue for the resolution of such dispute, claim or controversy will be the state and federal courts located in the Central District of California, and each of you and GOAT waives any objection to jurisdiction and venue in such courts.
NOTICE FOR CALIFORNIA USERS
Under California Civil Code Section 1789.3, California users of the Service are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1020 N Street, #501, Sacramento, California 95814, or by telephone at 1-916-445-1254.
ENTIRE AGREEMENT
These Terms constitute the entire and exclusive understanding and agreement between you and GOAT regarding the Service and Collective Content, and these Terms supersede and replace any and all prior oral or written understandings or agreements between you and GOAT regarding the Service and Collective Content.
ASSIGNMENT
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt to assign or transfer these Terms without such consent will be null and of no effect. We may assign or transfer these Terms at our sole discretion and without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of you, GOAT, and the respective successors and permitted assigns of you and GOAT.
NOTICES
Any notices or other communications permitted or required hereunder, including those regarding modifications to these Terms, will be in writing and given by GOAT: (i) via email to the address that you provide to us or (ii) by posting to the Site. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.
DISPUTE RESOLUTION
PLEASE READ THIS SECTION CAREFULLY. EXCEPT AS THE TERMS OTHERWISE PROVIDE AND TO THE FULLEST EXTENT PERMITTED BY LAW, YOU WAIVE YOUR RIGHT TO TRY ANY CLAIM IN COURT BEFORE A JUDGE OR JURY AND TO BRING OR PARTICIPATE IN ANY CLASS, COLLECTIVE, OR OTHER REPRESENTATIVE ACTION. Other rights that you would have if you brought a claim to court, such as access to discovery or appeals, also might be unavailable or limited in arbitration.
Agreement to Binding Arbitration; Class Action Waiver. Except as these Terms otherwise provide and to the fullest extent permitted by law, you and GOAT acknowledge and agree that you are each waiving the right to a trial by jury and to the litigation of disputes in state or federal courts of general jurisdiction. The parties further agree that any arbitration shall be conducted in their individual capacities only and not as a class action/class arbitration or other representative action, and the parties expressly waive their right to file a class action or seek relief on a class basis. You and GOAT may not be plaintiffs or class members in any purported class, collective, private attorney general, or representative proceeding, or otherwise make or proceed with any claim on a collective or consolidated basis, and may each bring claims against the other only in your or its individual capacity. As referenced above, the arbitrator may award declaratory or injunctive relief only on an individual basis and only to the extent necessary to provide relief warranted by the individual claim. Any dispute, claim or controversy between you and GOAT, its subsidiaries or affiliates and their respective agents, employees, officers, directors, principals, successors, and assigns (collectively for purposes of this Dispute Resolution section, "GOAT") arising from or relating in any way to: (i) these Terms (including previous versions of these Terms) and their interpretation or the breach, termination, enforcement, or validity thereof, and the relationships which result from these Terms; (ii) your use of or access to the Service; or (iii) the action of GOAT or its agents, or any items or services listed, offered, sold, purchased, or distributed by GOAT on or through the Service or through any website or mobile application owned or operated by GOAT (collectively, “Covered Disputes”) will be resolved by binding arbitration, rather than in court. Covered Disputes shall be interpreted broadly.
Initiating Arbitration. You and GOAT agree that any Covered Dispute between you and GOAT shall be settled by final and binding arbitration, except that each party retains the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.
Arbitration Rules and Governing Law. Except for certain complaints regarding the handling of personal data of EU, UK and Swiss individuals (which is addressed in the section below titled "Arbitration Regarding Personal Data of EU, UK and Swiss Individuals"), any arbitration between you and GOAT will be administered by National Arbitration and Mediation ("NAM") in accordance with NAM's operative Comprehensive Dispute Resolution Rules and Procedures (the "NAM Rules") in effect at the time any demand for arbitration is filed with NAM, as modified by this “Dispute Resolution” section. For a copy of the NAM Rules, please visit this link or contact NAM at NAM's National Processing Center at 990 Stewart Avenue, 1st Floor, Garden City, NY 11530. If you have a question about the NAM Rules, please contact NAM via email at commercial@namadr.com. If NAM is unavailable or unwilling to administer the arbitration, the parties will select an alternative private neutral arbitrator to conduct the arbitration in accordance with the NAM Rules. If the parties are unable to agree, they will petition a court of competent jurisdiction to appoint an arbitration administrator that will do so. Any arbitration will be held before a single neutral arbitrator. The Federal Arbitration Act will govern the interpretation and enforcement of this “Dispute Resolution” section.
Arbitration Process and Selection of Arbitrator. A party who desires to initiate arbitration must provide NAM with a written demand for arbitration or arbitration notice form made available from the arbitration administrator and supplement that form with a detailed description of your claim. You must personally sign your demand for arbitration. You agree to also send GOAT a copy of your demand for arbitration by email to termsofuse@goat.com. If GOAT initiates arbitration, GOAT will send a copy of its demand for arbitration to your email address on file. Unless you and GOAT otherwise agree, the arbitration will be conducted in the county you reside in within a reasonable time, without undue delay. All parties participating in arbitration shall have the right, at their own expense, to be represented by a spokesperson of their own choosing. If your claim does not exceed $10,000 USD, then you or GOAT may elect to have the arbitration be conducted by telephone or solely on the basis of documents you and GOAT submit to the arbitrator, unless either you or GOAT requests a hearing or the arbitrator determines that a hearing is necessary. If your claim exceeds $10,000 USD, or seeks declaratory or injunctive relief, either party may request to hold an in-person or virtual hearing from the arbitrator. In-person hearings will take place in the county where you reside or at another location reasonably convenient for you, or at a mutually agreed upon location. The right to a hearing will be determined by the NAM Rules. Subject to the NAM Rules, the arbitrator will have the discretion to direct a reasonable exchange of information by the parties, consistent with the expedited nature of the arbitration. Unless otherwise prohibited by law, all arbitration proceedings will be confidential and closed to the public and any parties other than you and GOAT, and all records relating thereto will be permanently sealed, except as necessary to obtain court confirmation of the arbitration award (provided that the party seeking confirmation shall seek to file such records under seal to the extent permitted by law).
Arbitrator's Decision. The arbitrator has the sole authority to address all claims or arguments by both parties concerning the formation, legality, and enforceability of this arbitration clause, the scope of this clause, and the arbitrability of any claim or issue arising between you and GOAT. Provided the parties have not agreed otherwise, the arbitrator will have the same powers as a court of competent jurisdiction would to administer the arbitration and will administer the arbitration according to these Terms. The arbitrator will render an award within the timeframe specified in the NAM Rules. The arbitrator's decision will include the essential findings and conclusions upon which the arbitrator based the award. The arbitrator's award shall be final and binding only between you and GOAT and shall have no preclusive effect in any other arbitration or proceeding involving a different party, provided that the arbitrator may consider rulings in other arbitrations involving different arbitrations. The arbitrator's award may be subject to review in accordance with applicable statutes governing arbitration awards. Judgment on the arbitration award may be entered in any court having competent jurisdiction thereof. The arbitrator may award fees and costs as provided by the NAM Rules or to the extent such fees and costs could be awarded in a court of competent jurisdiction or if the arbitrator determines that a claim, proceeding, or defense was frivolous, brought for harassment, for improper purpose, or in bad faith. The arbitrator shall apply the provisions of Federal Rules of Civil Procedure 68 after entry of the award. The prevailing party in arbitration will be entitled to an award of attorneys' fees and expenses, to the extent provided under applicable law.
Costs of Arbitration. Payment of all filing, administration and arbitrator fees will be governed by the NAM Rules. You will be responsible for payment of the then-current filing fee as required by NAM Rules at the time the demand is filed. GOAT will be responsible for payment of the balance of such filing fee and other administrative and arbitrator fees associated with the arbitration in accordance with the NAM Rules. If you are able to demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, GOAT will pay as much of your share of the filing fee as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive.
Special Additional Procedures for Mass Arbitration. If 25 or more individuals seek to initiate arbitrations with GOAT raising similar claims, and counsel for the individuals bringing the claims are the same or coordinated or the claims are otherwise coordinated ("Mass Claims"), you and GOAT agree that these additional procedures shall apply, along with the applicable NAM Rules. You understand and agree that if you choose to initiate your claim as part of Mass Claims, the adjudication of your claim might be delayed. To increase the efficiency of administration and resolution of any such Mass Claims, you and GOAT also agree that in the event that there are one hundred (100) or more individual arbitrations of a substantially similar nature filed against GOAT by or with the assistance of the same law firm, group of law firms, or organizations, within a ninety (90) day period, NAM shall (1) administer the arbitration demands in batches of 100 claims per batch (plus, to the extent there are less than 100 claims left over after the batching described above, a final batch consisting of the remaining claims); (2) appoint one arbitrator for each batch; and (3) provide for the resolution of each batch as a single consolidated arbitration with one set of filing and administrative fees due per side per batch, one procedural calendar, one hearing (if any) in a place to be determined by the arbitrator, and one final award (“Batch Arbitration”). To the extent the parties disagree on any issue arising out of or relating to the Batch Arbitration, the disagreeing party shall advise NAM, and NAM shall appoint a sole standing arbitrator to determine the applicability of the Batch Arbitration process (“Procedural Arbitrator”). The Procedural Arbitrator’s fees shall be paid by GOAT. This provision shall in no way be interpreted as authorizing a class, collective and/or mass arbitration or action of any kind, or arbitration involving joint or consolidated claims under any circumstances, except as expressly set forth in this provision. All parties agree that arbitrations are of a “substantially similar nature” if they arise out of or relate to the same event or factual scenario and raise the same or similar legal issues and seek the same or similar relief. A court of competent jurisdiction shall have the authority to enforce these mass arbitration procedures and, if necessary, to enjoin the filing or prosecution of arbitrations that are not consistent with the terms of these mass arbitration procedures.
Opt-Out Right. YOU MAY OPT OUT OF THIS AGREEMENT TO ARBITRATE. IF YOU DO SO, NEITHER YOU NOR GOAT CAN REQUIRE THE OTHER TO PARTICIPATE IN AN ARBITRATION PROCEEDING. TO OPT OUT, YOU MUST NOTIFY US IN WRITING WITHIN THIRTY (30) DAYS OF THE DATE THAT YOU FIRST BECAME SUBJECT TO THIS ARBITRATION PROVISION BY EMAILING termsofuse@goat.com. You must include your name and residence address, the email address for your account, and a clear statement that you want to opt out of this arbitration agreement.
Severability of Arbitration Provisions. If a court of competent jurisdiction decides that applicable law precludes enforcement of any portion of this “Dispute Resolution” section as to a particular claim for relief, then such claim (and only such claim) must be severed from the arbitration and may be litigated in a civil court of competent jurisdiction, and the parties agree that litigation of those claims shall be stayed pending the outcome of any individual claims in arbitration. All other claims will be arbitrated, and the arbitrator (and not any federal, state, or local court or agency) shall have exclusive authority to resolve any dispute arising out of or relating to the breach, termination, enforcement, interpretation, validity, scope, applicability or formation of this agreement to arbitrate (including previous versions of this agreement to arbitrate), any part thereof, or of these Terms (including previous versions of these Terms), including, but not limited to, any claim that all or any part of this agreement to arbitrate or the Terms are void or voidable. Further, if any part of this “Dispute Resolution” section is found to prohibit an individual claim seeking public injunctive relief, that provision will have no effect to the extent such relief is allowed to be sought out of arbitration, and the remainder of this “Dispute Resolution” section will be enforceable.
Arbitration Regarding Personal Data of EU, UK and Swiss Individuals. In compliance with the EU-U.S. Data Privacy Framework (DPF), the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, we commit to refer any unresolved complaints about our collection and handling of personal data received in reliance on the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF to Judicial Arbitration and Mediation Services, Inc., an alternative dispute resolution provider based in the United States. Please see Annex 3 of the Privacy Policy for more information.
Changes. Notwithstanding the provisions of the “Modification” section above, if we materially change this “Dispute Resolution” section after the date you first accepted these Terms (or accepted any subsequent changes to these Terms), you may reject any such change by sending us written notice by emailing termsofuse@goat.com within 30 days of the date such change becomes effective (as indicated above) or by canceling your account. By rejecting any change or canceling your account, you are agreeing that you will arbitrate any Covered Dispute between you and GOAT in accordance with the provisions of this “Dispute Resolution” section as of the date you first accepted these Terms (or accepted any subsequent changes to these Terms). If you reopen your canceled account or create a new account, you agree to be bound by the then current version of the Terms.
WAIVER; SEVERABILITY
Our failure to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of GOAT. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise. If for any reason a court of competent jurisdiction finds any provision of these Terms invalid or unenforceable, that provision will be enforced to the fullest extent permissible and the other provisions of these Terms will remain in full force and effect.
QUESTIONS
If you have any questions about these Terms or the Service, please contact us.
PRIVACY POLICY
Last updated: September 11, 2024
1661, Inc. dba GOAT (“GOAT”) and its affiliates (collectively, “GOAT Group,” “we,” “us,” “our”) provides this Privacy Policy to inform you about how we collect, use, disclose, and otherwise process personal information when individuals (“you”) access our websites (the “Sites”), our mobile applications (“Apps”), or in-person events or locations, and all related content, products, services, platforms, other functionalities offered on or through our services, and any other properties or locations that link to this Privacy Policy (collectively, the “Services”). This Privacy Policy does not address our privacy practices relating to job candidates, employees and other personnel.
TABLE OF CONTENTS
I. OUR COLLECTION AND USE OF PERSONAL INFORMATION
II. DISCLOSURE OF PERSONAL INFORMATION
III. CONTROL OVER YOUR INFORMATION
IV. DATA RETENTION
V. CHILDREN’S PERSONAL INFORMATION
VI. LINKS TO THIRD-PARTY WEBSITES OR SERVICES
VII. UPDATES TO THIS PRIVACY POLICY
VIII. CONTACT US
IX. REGION-SPECIFIC DISCLOSURES
COOKIE POLICY
I. OUR COLLECTION AND USE OF PERSONAL INFORMATION
We collect personal information in a variety of ways. For example, you may provide us with your personal information when you make a purchase, list an item for sale, send us messages, subscribe to our mailing lists, newsletters or other forms of marketing communications, or use some other feature of our Services.
We may link or combine information collected from you on our Sites and Apps with information we have collected from you offline (e.g., in-person), information we receive from third parties, as well as information we collect automatically through tracking technologies (defined below). This allows us to, for example, provide you with a personalized experience regardless of how you interact with us.
The personal information we collect, the way we collect it, and how we use it will depend on how you are interacting with us and the type of services you use.
Personal Information Collected from You
Account Information, including name, email address, phone number, username and password, location, profile information, and any other information you provide to us. We use this information to administer your account, provide you with the relevant service and information, communicate with you regarding your account and your use of the Services, and for fraud prevention and customer support purposes. Please note that other users may see your username and/or location (if you enable location services and grant permission) on the Services.
Buyer Information, including name, email address, shipping and billing address, and payment card and billing information, if you choose to make a purchase. Please note that we use third-party payment processors to process credit card payments made to us. As such, we do not retain any personally identifiable financial information in connection with credit card payments, such as credit card numbers. Rather, all such information is provided directly by you to our third-party payment processor. The payment processor’s use of your personal information is governed by their privacy policy.
Seller Information, including name, email address, shipping and billing address, bank information and payment card and billing information, if you choose to list an item for sale on one of our platforms. Please note that we use third-party payment processors to process credit card payments made to us. As such, we do not retain any personally identifiable financial information in connection with credit card payments, such as credit card numbers. Rather, all such information is provided directly by you to our third-party payment processor and may be kept on file with such third-party payment processor to cover certain applicable charges incurred by a seller. The payment processor’s use of your personal information is governed by their privacy policy.
Identity and Compliance Information, including name, birthdate, address, phone number, email address, bank account information, government ID number, VAT ID number or other tax ID number, and copies of government ID or tax documents, along with a selfie image. We may use data collection and verification services provided by a third-party provider, Persona, to collect and verify such information in order to comply with our legal obligations and protect against fraud and abuse. Persona may use a combination of machine-learning tools and optical scans to verify your identity document and may use facial recognition technology to produce a unique biometric identifier based on facial geometry that can be used to compare your selfie to the image on the identity document you provide to determine the likelihood that the images are a "match." We do not receive the biometric identifier generated from the images. It is generated and held by Persona until we inform them that the biometric identifier is no longer needed for the purposes described in this paragraph and must be destroyed. For identity verification and security purposes, we will have access to the selfie image and will receive the information extracted from the scan of the government ID document as well as the results of the verification process. We may use this process and associated information to verify your identity and your identity documents, comply with legal obligations and protect against fraud and abuse. We do not use, disclose or retain your biometric information for any other commercial purpose. Our third-party provider, Persona, processes this information on our behalf strictly in accordance with our contractual agreements. For more information on Persona’s data processing practices, please see Persona’s Privacy Policy.
User Generated Content, including content that you create, such as posts and/or comments, messages that you send and receive (including their content) and the metadata about content and messages.
Inquiry and Communications Information, including any information you submit to us through a “Submit Request” customer support form, such as contact information and any other information you provide in the request, information provided in chat messages, to one of our email addresses, in-person, or via phone. We use this information to investigate and respond to your inquiries, to communicate with you, to enhance the services we offer to our users and to manage and grow our organization.
Newsletter and Marketing Emails Information, including email address and applicable interests and communication preferences. We use this information to manage our communications with you and send you information about products and services we think may be of interest to you. If you wish to stop receiving emails from us, simply click “unsubscribe” at the bottom of the email. Note that you cannot unsubscribe from certain services-related emails (e.g., account verification, confirmations of transactions, technical or legal notices).
Personal Information from Third Parties
We may also combine the information we receive from you with personal information we obtain from third parties. We may receive the same categories of personal information as described above from the following third parties:
Social Media. When an individual interacts with our Services through various social media platforms, such as when someone logs in through a social media platform, links their social media account, provides us with their social media handle, “Likes” us on a social media platform or follows us or shares our content on Google, Facebook, Twitter, Instagram or other social media platform, we may receive some information about individuals that they permit such social media platform to share with third parties. The data we receive is dependent upon an individual’s privacy settings with the social media platform. Individuals should always review and, if necessary, adjust their privacy settings on third-party websites and social media platforms and services before sharing information and/or linking or connecting them to other services.
Service Providers. Our service providers that perform services solely on our behalf, such as payment processors, fraud prevention vendors, verification vendors, website hosting providers, or certain survey and advertising/marketing providers, collect personal information and may share some or all of this information with us.
Other Sources. We may also collect personal information about individuals that we do not otherwise have from, for example, publicly available sources, third-party data providers, our affiliated companies, brand partnerships, or through transactions such as mergers and acquisitions.
Personal Information Collected at Our In-Person Locations
When you visit one of our in-person locations, we may collect the following information from or about you:
Contact Information. When you visit one of our in-person locations, we may collect your name, email address and/or phone number so that we can send you promotional offers or other marketing materials. We may also give you the opportunity to answer survey questions about your experience.
Transaction Information. We may collect information about your in-store transaction such as items purchased or dropped off, date and time of your transaction, amount purchased, and payment information, such as your credit/debit card (through our payment processor) or gift card details, when you make an in-store purchase.
In-store Location and Movement Information. In some locations, we may work with third-party providers that collect location and movement data from your mobile device when you’re using a mobile app configured for this purpose. We may receive aggregated information about visitors to our stores and may use this data to analyze foot traffic patterns and measure the effectiveness of our marketing and promotional campaigns. See Control Over Your Information to learn how you may adjust location data collection through your mobile device.
In-store Wi-Fi. In some locations, we may offer free Wi-Fi services to our guests. Our Wi-Fi network providers may capture certain data from devices you connect to it, such as a unique device identifier. We may also enable Bluetooth or other technologies in our stores which enable us to detect the presence of your device in our stores or provide operational insights.
In-store Video or Images. In some locations, we use CCTV cameras in our stores for security, fraud, incident reporting and loss-prevention purposes, or to collect analytics, improve operations and other purposes.
Personal Information Automatically Collected
As is true of many digital properties, we and our third-party partners may automatically collect certain information from or in connection with your device when visiting or interacting with our Services, as described in the list below:
Log data, including internet protocol (IP) address, operating system, device type and version, unique device identifier, browser type and version, browser ID, the URL entered and the referring page/campaign, date and time of visit, other user agent string data, the time spent on our Services, and any errors that may occur during the visit to our Services.
Analytics data, including the electronic path you take to our Services, through our Services and when exiting our Services, UTM source, as well as your usage and activity on our Services, such as the time zone, activity information (e.g., first and last active date and time), usage history (e.g., emails opened, total log-ins) as well as the pages, links, objects, services you view, click or otherwise interact with.
Location data, such as general location information we derive from your IP address. We and our third-party partners may use cookies or small data files that are stored on an individual’s computer and other, related technologies, such as web beacons, pixels, embedded scripts, location-identifying technologies and logging technologies (collectively, “cookies”) to automatically collect this information. We may also use this information to distinguish you from other users of our Services. This helps us monitor and analyze how you use and interact with our Services. It also helps us and our partners to determine products and services that may be of interest to you.
For more information about these practices and your choices regarding cookies, please see the Cookie Policy.
Additional Uses of Personal Information
In addition to the uses described above, we may use the personal information collected as described above for the following purposes:
Fulfill or meet the reason the information was provided, such as to fulfill our contractual obligations, to deliver the Services you have requested and to process transactions;
Manage our businesses and day-to-day operations;
Communicate with you and contact you via newsletters, email updates, marketing or promotional materials and other information that may be of interest to you. For more information on your choices about communications, see the Control Over Your Information section of this Privacy Policy;
Send you technical notices (including sending you an SMS text code for multifactor authentication), security alerts, and support and administrative messages and to respond to your and others’ comments, questions, and customer service requests;
Personalize your experience on the Services and to tailor the Sites, Apps and the Services to your interests;
Respond to requests, suggestions, questions, and comments, and provide other types of user support;
For internal business purposes, including analytics and marketing purposes;
Test, enhance, update and monitor the Services, or diagnose or fix technology problems;
Help maintain the safety, security and integrity of our properties and Services, technology assets and business;
Enforce our Terms of Use, to resolve disputes, to carry out our obligations and enforce our rights, and to protect our business interests and the interests and rights of third parties;
Prevent, investigate or provide notice of fraud or unlawful or criminal activity;
Comply with contractual and legal obligations and requirements;
To fulfill any other purpose for which you provide personal information; and
For any other lawful purpose, or other purpose that you consent to.
Where you choose to contact us, we may need additional information to fulfill the request or respond to inquiries. We may provide you with additional privacy-related information where the scope of the inquiry or request and/or personal information we require fall outside the scope of this Privacy Policy. In that case, the additional privacy-related information will govern how we may process the information provided at that time.
Through the provision of our Services, we may process deidentified information that cannot reasonably be used to infer information about, or otherwise be linked to, a particular consumer or household. We will maintain and use such information in deidentified form and will not attempt to reidentify the information, except in instances where necessary for determining whether the deidentification process used satisfies the requirements under applicable law.
We may also aggregate data for reporting, analytics, and other business reasons, including to promote or describe the use of our Services.
II. DISCLOSURE OF PERSONAL INFORMATION\
As part of our Services, we may also share, transmit, disclose, grant access to, make available, and provide personal information with and to third parties, as follows:
Affiliated Companies. We may share personal information with other companies owned or controlled by GOAT, and other companies owned by or under common ownership as GOAT, which also includes our subsidiaries (i.e., any organization we own or control) or our ultimate holding company (i.e., any organization that owns or controls us) and any subsidiaries it owns, particularly when we collaborate in providing the Services.
Other Users. When you create a profile on the Services, other registered users may be able to see the information that you include in your profile, including but not limited to your username and/or your location (if you enable location services and grant permission). If you purchase or list items for sale on certain of our Services, or interact with the Services, we may disclose your information to other parties. For example, if you make a purchase on one of our Sites, we may disclose your information to the Seller. You should exercise care in deciding what information to provide.
Service Providers. We may employ third-party providers and individuals to facilitate the Services, to provide the Services on our behalf, to perform Service-related functions (e.g., payment processing services, IT support services, maintenance services, shipping, database management, marketing, security and fraud prevention services, web or advertising analytics, and improvement of the Service’s features) or to assist us in analyzing how the Services are used.
Third-Party Referral Partners. We may work with third-party referral partners. If you visit the Site by linking directly from a third-party website, we may provide the third party with select information about your individual transaction that you made after being referred. To track and credit your transaction, the third-party website may give you a unique code, cookie or graphic which will uniquely identify you. The presence of a third-party navigation bar at the top of any page on any website is an indication that the third-party website may have access to information about your activity on such website.
Online Advertising Partners. We may also share personal information with advertising networks or permit these partners to collect information from you directly on our Sites to facilitate online advertising, such as search engines and social network advertising providers to serve targeted ads to you or to groups of other users who share similar traits, such as likely commercial interests and demographics, on third-party platforms. For more information, including how to opt out of interest-based advertising, please see the Cookie Policy.
Business Transaction or Reorganization. We may take part in or be involved with a corporate business transaction, such as a merger, acquisition, joint venture, or financing or sale of company assets. We may disclose personal information to a third party during the negotiation of, in connection with or as an asset in such a corporate business transaction. Personal information may also be disclosed in the event of insolvency, bankruptcy or receivership.
Legal Obligations and Rights. We may disclose personal information to third parties, such as legal advisors, law enforcement and tax authorities:
in connection with the establishment, exercise, or defense of legal claims;
to comply with laws and our tax obligations (e.g., to respond to claims, lawful requests and legal process, including but not limited to subpoenas);
to protect our rights and property and the rights and property of others, including to enforce our agreements and policies;
to detect, suppress, or prevent fraud;
to protect the health and safety of us and others or to prevent or stop activity we may consider to be, or to pose a risk of being, any illegal, harmful, unethical or legally actionable activity; or
as otherwise required by applicable law.
With Your Consent. We may disclose personal information about an individual to certain other third parties or publicly with your consent or direction.
Aggregated and Deidentified Information. We may share aggregated or deidentified information without limitation. This includes sharing the types of technical information that we collect as described above (including information that identifies a device), to the extent permitted by law.
III. CONTROL OVER YOUR INFORMATION
You may control your information in the following ways:
Account and Profile Information and Settings. If you have created an account, you may review, update, correct or delete certain information in your profile within the Apps or Sites (as applicable). If you would like us to delete your record in our system, please contact us at privacy@goat.com with a request that we delete your personal information from our database. We will use commercially reasonable efforts to honor your request. We may retain an archived copy of your records as required by law or for legitimate business purposes.
Newsletter and Marketing Emails. You can opt out of receiving marketing emails from us by clicking the “unsubscribe” link at the bottom of each email. Note that you cannot unsubscribe from certain services-related emails (e.g., account verification, confirmations of transactions, technical or legal notices).
SMS Text Messaging and Telephone Calls. With your prior express consent, we may use personal information we collect to communicate with individuals via text message and telephone calls, including to send you an SMS text code for multifactor authentication. You can unsubscribe from text messages at any time by replying STOP or clicking the unsubscribe link (where available) in one of our messages. For more information, please see our Terms of Use. We do not share SMS consent and the related phone numbers with third parties, except where required to facilitate the text message or phone call.
IV. DATA RETENTION
We will usually store the personal information we collect about you for no longer than necessary to fulfill the purposes for which it was collected, and in accordance with our legitimate business interests and applicable law. However, if necessary, we may retain personal information for longer periods of time, until set retention periods and deadlines expire, for instance where we are required to do so in accordance with legal, tax and accounting requirements set by a legislature, regulator or other government authority.
To determine the appropriate duration of the retention of personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of personal information and if we can attain our objectives by other means, as well as our legal, regulatory, tax, accounting and other applicable obligations.
For example, if you reside in the European Economic Area, the United Kingdom or the State of California, your personal information may be subject to certain laws and regulations that define the criteria used to determine the period for which personal information about you will be retained, which varies depending on the legal basis under which we process the personal information:
Contract. Where we are processing personal information is based on contract, we generally will retain your personal information for the duration of the contract plus some additional limited period of time that is necessary to comply with law or that represents the statute of limitations for legal claims that could arise from our contractual relationship.
Legitimate Interests. Where we are processing personal information based on our legitimate interests, we generally will retain such information for a reasonable period of time based on the particular interest, taking into account your fundamental interests and your rights and freedoms.
Consent. Where we are processing personal information based on your consent, we generally will retain your personal information until you withdraw your consent, or otherwise for the period of time necessary to fulfill the underlying agreement with you or provide you with the applicable service for which we process that personal information.
Legal Obligation. Where we are processing personal information based on a legal obligation, we generally will retain your personal information for the time necessary to fulfill the legal obligation."
Legal Claim. We may need to apply a “legal hold” that retains information beyond our typical retention period where we face threat of legal claim or intent to establish a claim. In that case, we will retain the information until the hold is removed, which typically means the claim or threat of claim has been resolved.
When an individual discontinues the use of our Services, we will retain their personal information for as long as necessary to comply with our legal obligations, to resolve disputes and defend claims, as well as, for any additional purpose based on the choices they have made, such as to receive marketing communications. We will retain personal information supplied when joining our Services, including complaints, claims and any other personal information supplied during the duration of an individual’s contract with us for the Services until the statutory limitation periods have expired, when this is necessary for the establishment, exercise or defense of legal claims.
Once retention of the personal information is no longer necessary for the purposes outlined above, we will either delete or deidentify the personal information or, if this is not possible (e.g., because personal information has been stored in backup archives), then we will securely store the personal information and isolate it from further processing until deletion or deidentification is possible.
V. CHILDREN’S PERSONAL INFORMATION
Our Services are not directed to, and we do not intend to, or knowingly, collect or solicit personal information from children under the age of 16. If an individual is under the age of 16, they should not use our Services or otherwise provide us with any personal information either directly or by other means. If a child under the age of 16 has provided personal information to us, we encourage the child’s parent or guardian to contact us to request that we remove the personal information from our systems. If we learn that any personal information we collect has been provided by a child under the age of 16, we will promptly delete that personal information.
VI. LINKS TO THIRD-PARTY WEBSITES OR SERVICES
Our Services may include links to third-party websites, plug-ins and applications. Except where we post, link to or expressly adopt or refer to this Privacy Policy, this Privacy Policy does not apply to, and we are not responsible for, any personal information practices of third-party websites and online services or the practices of other third parties. To learn about the personal information practices of third parties, please visit their respective privacy policies.
VII. UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. When we make changes to this Privacy Policy, we will change the date at the beginning of this Privacy Policy. If we make material changes to this Privacy Policy, we will notify individuals by email to their registered email address, by prominent posting on our Services, or through other appropriate communication channels. All changes shall be effective from the date of publication unless otherwise provided.
VIII. CONTACT US
If you have any questions or requests in connection with this Privacy Policy or other privacy-related matters, please send an email to privacy@goat.com.
Alternatively, inquiries may be addressed to:
GOAT Group
Attn: Privacy Department
P.O. Box 91258
Los Angeles, CA 90009-1258
IX. REGION-SPECIFIC DISCLOSURES
We may choose or be required by law to provide different or additional information relating to the processing of personal information about residents of certain countries, regions or states. Please refer below for additional information that may be applicable to you:
For residents of U.S. States that have enacted applicable and enforceable data privacy legislation, please click here for additional US-specific privacy disclosures.
For residents of Canada, please click here for additional Canada-specific privacy disclosures.
For residents of the European Economic Area (“EEA”), Switzerland, and the United Kingdom (“UK”), please click here for additional region-specific privacy disclosures.
ADDITIONAL U.S. STATE PRIVACY DISCLOSURES
Last updated: September 11, 2024
For residents of U.S. States that have enacted applicable and enforceable data privacy legislation: These Additional U.S. State Privacy Disclosures (“U.S. Disclosures”) supplement the information contained in our Privacy Policy by providing additional information about our personal information processing practices relating to individual residents of states that have enacted applicable and enforceable data privacy legislation (prior to January 1, 2025, California, Colorado, Connecticut, Florida, Montana, Nevada, Oregon, Texas, Utah, and Virginia) (together, the “Applicable States”). For a detailed description of how we collect, use, disclose, and otherwise process personal information in connection with our Services, please see our Privacy Policy. Unless otherwise expressly stated, all terms defined in our Privacy Policy retain the same meaning in these U.S. Disclosures.
For the purposes of these U.S. Disclosures, personal information does not include publicly available information or deidentified, aggregated or anonymized information that is maintained in a form that is not capable of being associated with or linked to you.
Your Privacy Choices
Depending on your state of residency, you may be able to exercise the following rights in relation to the personal information about you that we have collected (subject to certain limitations at law):
The Right to Know. The right to confirm whether we are processing personal information about you and, under California law only, to obtain certain personalized details about the personal information we have collected about you in the last 12 months, including:
The categories of personal information collected;
The categories of sources of the personal information;
The purposes for which the personal information were collected;
The categories of personal information disclosed to third parties (if any), and the categories of recipients to whom the personal information were disclosed;
The categories of personal information shared for cross-context behavioral advertising purposes (if any), and the categories of recipients to whom the personal information were disclosed for those purposes; and
The categories of personal information sold (if any), and the categories of third parties to whom the personal information were sold.
The Right to Access and Portability. The right to obtain access to the personal information we have collected about you and, where required by law, the right to obtain a copy of the personal information in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the information to another entity without hindrance.
The Right to Request Deletion. The right to request the deletion of personal information that we have collected from you, subject to certain exceptions.
The Right to Correction. The right to request that any inaccuracies in your personal information be corrected, taking into account the nature of the personal information and the purposes of the processing of your personal information.
The Right to Opt-Out of Sales or Sharing for Targeted Advertising. The right to direct us not to “sell” personal information we have collected about you to third parties for monetary or other valuable consideration, or “share” your personal information to third parties for cross-context behavioral advertising purposes.
The Right to Control over Automated Decision-Making/Profiling. The right to direct us not to use automated decision-making or profiling for certain purposes.
The Right to Control over Sensitive Information. The right to exercise control over our collection and processing of certain sensitive information.
The Right to Appeal. Depending on your state of residency, you may be able to appeal a decision we have made in connection with your privacy rights request.
Colorado Residents: If your appeal is denied, you may contact the Colorado Attorney General to address your concerns here.
Connecticut Residents: If your appeal is denied, you may contact the Connecticut Attorney General to submit a complaint here.
Virginia Residents: If your appeal is denied, you may contact the Virginia Attorney General to submit a complaint here.
Texas Residents: If your appeal is denied, you may contact the Texas Attorney General to submit a complaint here.
Depending on your state of residency, you may also have the right to not receive retaliatory or discriminatory treatment in connection with a request to exercise the above rights. However, the exercise of the rights described above may result in a different price, rate or quality level of product or service where that difference is reasonably related to the impact the right has on our relationship or is otherwise permitted by law.
How to Exercise Your Privacy Rights
To submit a request to exercise one of the privacy rights identified above, please submit a request:
By Email: Please contact us by email at CCPA@goat.com with an explanation of the rights you wish to exercise and submit the required verifying information, as further described below.
By Mail: You may also exercise your right to request that we delete the personal information we have collected from you or maintain about you by sending a letter to us by mail that explains you would like to exercise this right and that includes your name and email address associated with your account. You can send this letter to us at the following address: GOAT Group, Attn: GOAT Group CCPA, P.O. Box 91258, Los Angeles, CA 90009-1258.
We may need to verify your identity before processing your request, which may require us to request additional personal information from you or require you to log in to your account, if you have one. Note that we may need to request additional information from you to verify your identity or process your request, although you will not be required to create an account with us to submit a request or have it fulfilled. At a minimum, we may ask you for your name, email address, and telephone number. We will use the personal information you provide us in connection with your exercise of the above rights only to review and comply with your request.
In certain circumstances, we may decline a request to exercise the rights described above, particularly where we are unable to verify your identity or locate your information in our systems. If we are unable to comply with all or a portion of your request, we will explain the reasons for declining to comply with the request.
Exercise Your Right to Opt-Out of Personal Information Sales or Sharing for Targeted Advertising
We do not “sell” personal information as most people would typically understand that term (i.e., we do not share your information in exchange for money), but certain uses may be deemed the “sale” of personal information under applicable privacy laws. Unless you have exercised your Right to Opt-Out, we may disclose or “sell” your personal information to third parties for non-monetary consideration, or “share” your personal information to third parties for cross-context behavioral advertising purposes. The third parties to whom we sell or share personal information may use such information for their own purposes in accordance with their own privacy policies.
You do not need to create an account with us to exercise your Right to Opt-Out. However, we may ask you to provide additional personal information so that we can properly identify you to track compliance with your opt-out request. We will only use personal information provided in an opt-out request to review and comply with the request. If you choose not to provide this information, we may only be able to process your request to the extent we are able to identify you in our data systems.
To exercise the Right to Opt-Out, you may submit a request by:
Cookies-based Opt-Out (Do Not Sell or Share My Personal Information). To exercise your Right to Opt-Out as it relates to the use of cookies and other tracking technologies for analytics and targeted ads, please click “Your Privacy Choices” at the footer of the website. Please note this opt-out is browser specific. You must reset your preferences if you clear cookies or use a different browser or device. For GOAT mobile app users, please go to your Profile > Settings > Privacy & Security > Your Privacy Choices. For alias mobile app users, please go to Account > Settings > Privacy & Security > Privacy Choices.
Opt Out of “Selling” of Personal Information. In limited circumstances, we may share your personal information (such as your name and email address) with third parties who may use such information for their own commercial or business purposes. To opt out of such sharing, please email CCPA@goat.com.
Authorized Agents
In certain circumstances, you are permitted to use an authorized agent (as that term is defined by the applicable privacy law) to submit requests on your behalf through the designated methods set forth in these U.S. Disclosures where we can verify the authorized agent’s authority to act on your behalf.
For requests to know, delete, or correct personal information, we require the following for verification purposes: (a) a power of attorney valid under the laws of the state where you reside from you or your authorized agent; or (b) sufficient evidence to show that you have: (i) provided the authorized agent signed permission to act on your behalf; and (ii) verified your own identity directly with us pursuant to the instructions set forth in these U.S. Disclosures; or directly confirmed with us that you provided the authorized agent permission to submit the request on your behalf.
For requests to opt out of personal information “sales” or “sharing”, we require a signed permission demonstrating your authorized agent has been authorized by you to act on your behalf.
Appealing Privacy Rights Decisions
Depending on your state of residency, you may be able to appeal a decision we have made in connection with your privacy rights request. All appeal requests should be submitted by emailing CCPA@goat.com or mailing a letter to us at the following address: GOAT Group, Attn: GOAT Group CCPA, P.O. Box 91258, Los Angeles, CA 90009-1258.
California-Specific Disclosures
The following disclosures only apply to residents of the State of California.
Personal Information Collection. In the last 12 months, we may have collected the following categories of personal information:
identifiers (such as first and last name, email address, or unique online identifiers),
categories of information described in Section 1798.80(e) of the California Civil Code (such as phone number, bank account number, credit card number, or debit card number),
commercial or transactions information (such as records of personal property or products or services purchased, obtained or considered),
internet/network information (such as browsing history, search history, interactions with a website, email, application, or advertisement),
geolocation information,
biometric Information, such as facial geometry used to create a unique biometric identifier in order to verify your identity,
inferences drawn from the above information about your predicted characteristics and preferences,
other personal information (such as information you submit via a request form and any communications between you and a customer support agent, as well as information we receive from social media platforms), and
sensory information (such as call recordings).
In the last 12 months, we may have collected the following categories of sensitive personal information: account log-in in combination with a password allowing access to an account, as well as social security number, government ID, and biometric information (i.e., facial geometry). We do not use or disclose sensitive personal information for any purpose other than for performing services you have requested, for detecting security incidents, fraud and other illegal actions, complying with applicable laws, regulations or other legal obligations, or for short term transient use. We collect and process sensitive information without the purpose of inferring characteristics about a consumer, and we do not sell sensitive information or process or otherwise share sensitive personal information for the purpose of targeted advertising.
For more information about our collection of personal information, the sources of personal information, and how we use this information, please see Our Collection and Use of Personal Information section of our Privacy Policy.
Disclosure of Personal Information. In the last 12 months, we may have disclosed all of the categories of information described above to third parties for a business purpose, as described in the Disclosure of Personal Information section of our Privacy Policy. The categories of third parties to whom we sell or disclose your personal information for a business purpose include:
Service providers;
Affiliates;
Government entities.
Sales of Personal Information and Sharing for Targeted Advertising. In the previous 12 months, we have sold the following categories of personal information to third parties:
Identifiers;
Commercial information;
Internet/network information.
In addition, please see our Cookie Policy to learn more about how third-party advertising networks, social media companies and other third-party businesses collect and disclose your personal information directly from your browser or device through cookies or tracking technologies when you visit or interact with our Sites, use our Apps or otherwise engage with us.
Minors. We do not sell the personal information and do not have actual knowledge that we sell the personal information of minors under the age of 16. Please contact us at privacy@goat.com to inform us if you, or your minor child, are under the age of 16.
If you are under the age of 18 and you want to delete your account, please contact us directly at privacy@goat.com. We may not be able to modify or delete your information in all circumstances.
If you wish to submit a privacy request on behalf of your minor child in accordance with applicable jurisdictional laws, you must provide sufficient information to allow us to reasonably verify your child is the person about whom we collected personal information and you are authorized to submit the request on your child’s behalf (i.e., you are the child’s legal guardian or authorized representative).
“Shine the Light”. The California “Shine the Light” law gives residents of California the right under certain circumstances to request information from us regarding the way we share certain categories of personal information (as defined in the Shine the Light law) with third parties for their direct marketing purposes. To opt out of this type of sharing, please email us at CCPA@goat.com.
Financial Incentives. We may provide financial incentives to consumers who allow us to collect and retain personal information, such as identifiers (e.g., name and email address) and commercial information (e.g., purchase history). These incentives may result in differences in our prices or services offered to consumers and may include a lower price for goods and services (e.g., discounts and other promotions). For example, the financial incentives we may provide include discounts or promo codes for certain existing customers. The material aspects of any financial incentive will be explained and described in its program terms or in the details of the incentive offer.
Please note that participating in any financial incentive program is entirely optional and participants may withdraw from the program at any time. To opt out of the program and forgo any ongoing incentives, please follow the instructions in the program’s terms and conditions or contact us using the contact information referenced in the Contact Us section of the Privacy Policy.
Each financial incentive or price or service difference related to the collection and use of personal information is based upon our reasonable, good faith determination of the estimated value of such information to our business, taking into consideration the value of the offer itself and the anticipated revenue generation that may be realized by rewarding brand loyalty and/or repeat purchases.
ADDITIONAL CANADA-SPECIFIC PRIVACY DISCLOSURES
Last updated: October 10, 2023
This section contains disclosures required by the Personal Information Protection and Electronic Documents Act and substantially similar provincial privacy laws in Canada, including Quebec’s Act respecting the protection of personal information in the private sector, as may be amended from time to time (“Canada Disclosures”). These Canada Disclosures supplement the information contained in our Privacy Policy and apply solely to individual residents of Canada (“you”). Unless otherwise expressly stated, all terms in this section have the same meaning as defined in our Privacy Policy or as otherwise defined in the applicable Canadian privacy law. Please note our Privacy Officer can be contacted at privacy@goat.com. If you are a resident of Quebec, Canada, please see Politique De Protection Des Renseignements Personnels for the French translation of the Privacy Policy.
Cross-jurisdictional Transfers. By providing us with personal information, you acknowledge and agree that your personal information may be transferred to other jurisdictions for processing and storage, including in servers located across Canada and in the United States, where laws regarding the protection of personal information may be less stringent than the laws in your jurisdiction. Further, your personal information may be accessible to law enforcement, national security authorities, and the courts of such jurisdictions. Where necessary to make such transfers, we will comply with our legal and regulatory obligations in relation to the personal information.
Your Legal Rights. Subject to certain exemptions, as permitted by law, you have the following rights in relation to the personal information we hold about you:
Right of Access. You have the right to access the personal information we hold about you and to receive a general account of our uses of that personal information. Upon receipt of a written request from you, we will provide you with a copy of your personal information, although in certain limited circumstances, we may not be able to make all relevant personal information available to you, for example, where that personal information also relates to another individual. In such circumstances, we will, upon request, provide you with the reasons for such refusal. We will endeavour to deal with all requests for access of personal information in a timely manner.
Right to Rectification. If the personal information we hold about you is inaccurate or incomplete, you are entitled to have it rectified. Where appropriate, such amended personal information will be provided to the parties to whom we are authorized to disclose your personal information. We will endeavour to deal with all requests for rectification of personal information in a timely manner.
Right to Erasure. You can ask us to delete or remove your personal information in some circumstances such as where we no longer need your information to fulfill the purposes for which it was collected, or if you withdraw your consent (where applicable because your consent was the legal basis on which we were processing your personal information). If you are entitled to erasure and if we have shared your personal information with others, we will take reasonable steps to inform those others where possible and where this would not involve disproportionate effort.
Right to Personal Information Portability. You may have the right, in certain circumstances, to obtain personal information you have provided us with (in a structured, commonly used, and machine-readable format) and to reuse it elsewhere or to ask us to transfer this to a third party of your choice.
Right to Withdraw Consent. If we rely on your implicit or explicit consent as our legal basis for processing your personal information, you have the right to withdraw that consent at any time. However, this will not affect the lawfulness of any processing carried out before you withdrew your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent. We may use your information to send important notices or communications regarding your orders, even if you have opted out from our marketing communications.
ADDITIONAL PRIVACY DISCLOSURES FOR EEA, UK AND SWISS USERS
Last updated: December 19, 2023
This section contains disclosures on how we collect, store, process, transfer, share, or use data that identifies or is associated with residents of the European Economic Area (“EEA”), Switzerland, and the United Kingdom (“UK”) ("personal data") and information regarding our use of cookies and similar technologies (collectively, “EU Disclosures”) in connection with the Services. These EU Disclosures supplement the information contained in our Privacy Policy and apply solely to residents of the EEA, Switzerland, and the UK (“you”). Please ensure that you have read and understood these EU Disclosures before accessing or using the Services. Unless otherwise expressly stated, all terms in this section have the same meaning as defined in our Privacy Policy or as otherwise defined in the EU General Data Protection Regulation and the UK General Data Protection Regulation (collectively, “GDPR”).
The controller, which is the company belonging to GOAT Group that is responsible for the processing of your personal data, depends on how you interact with the GOAT Group brands. As such, the relevant controller will typically consist of one or two entities: (1) The main entity who manages the GOAT Group brands based on region, and, if applicable, (2) the local company you interact with in connection with localized activities (e.g., marketing campaigns, events, promotions). In connection with the local controller, the controller and contact information will be disclosed in the specific method of interaction.
Personal Data We Collect from You When You Use the Services and How We Use It. We collect personal data as set out in the Our Collection and Use of Personal Information section of our Privacy Policy. We will indicate to you where the provision of certain personal data is mandatory. If you choose not to provide such personal data, we may not be able to provide those parts of the Services to you or respond to your other requests.
Annex 1 sets out in detail the categories of personal data we collect about you and how we use that information when you use the Services, as well as the legal basis which we rely on to process the personal data and recipients of that personal data.
Information We Collect About You Automatically. We also automatically collect personal data indirectly about how you access and use the Services, and information about the device you use to access the Services, or otherwise engage with us. Please see our Cookie Policy for more information about what data we collect and how we use it.
Annex 2 sets out in detail the categories of personal data we collect about you automatically and how we use that information. The table also lists the legal basis which we rely on to process the personal data and recipients of that personal data. For more information on cookies and other tracking technologies we use, please see our Cookie Policy.
We may link or combine the personal data you provide and the information we collect automatically. This allows us to provide you with a personalized experience regardless of how you interact with us.
We may anonymize and aggregate any of the personal data we collect (so that it does not directly identify you) and may use the anonymized and aggregated information or disclose it as set out in our Privacy Policy.
Marketing and Advertising. From time to time, we may contact you with information about our products and services, including sending you marketing messages and asking for your feedback on our products and services.
For some marketing messages, we may use personal data we collect about you to help us determine the most relevant marketing information to share with you.
We will only send you marketing messages if you have given us your consent to do so. You can withdraw your consent later by clicking on the “unsubscribe” link at the bottom of our marketing emails.
Storing and Transferring Your Personal Data.
Security. We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, change or damage. We will never send you unsolicited emails or contact you by phone requesting your account ID, password, credit or debit card information or national ID numbers.
International Transfers of Your Personal Data. The personal data we collect may be transferred to and stored in countries outside of the jurisdiction you are in where we and our third-party providers have operations, including in the United States. If you are accessing the Services from the EEA, UK or Switzerland, your personal data will be processed outside of the EEA, UK or Switzerland. In the event of such a transfer, we ensure that: (i) the personal data is transferred to countries recognized as offering an equivalent level of protection; or (ii) the transfer is made pursuant to appropriate safeguards, such as standard data protection clauses adopted by the European Commission. Annex 3 sets out in detail the provisions for international transfers of your personal data to the United States if you are accessing the Services from the EEA, UK or Switzerland.
Your Rights in Respect of Your Personal Data. In accordance with applicable privacy law, you have the following rights in respect of your personal data that we hold:
Right of access. You have the right to obtain:
confirmation of whether, and where, we are processing your personal data;
information about the categories of personal data we are processing, the purposes for which we process your personal data and information as to how we determine applicable retention periods;
information about the categories of recipients with whom we may share your personal data; and
a copy of the personal data we hold about you.
Right of portability. You have the right, in certain circumstances, to receive a copy of the personal data you have provided to us in a structured, commonly used, machine-readable format that supports re-use, or to request the transfer of your personal data to another person.
Right to rectification. You have the right to obtain rectification of any inaccurate or incomplete personal data we hold about you without undue delay.
Right to erasure. You have the right, in some circumstances, to require us to erase your personal data without undue delay if the continued processing of that personal data is not justified.
Right to restriction. You have the right, in some circumstances, to require us to limit the purposes for which we process your personal data if the continued processing of the personal data in this way is not justified, such as where the accuracy of the personal data is contested by you.
Right to withdraw consent. If you have provided consent for the processing of your personal data, you have the right to withdraw your consent. If you withdraw your consent, this will not affect the lawfulness of our use of your personal data before your withdrawal.
You also have the right to object to any processing based on our legitimate interests where there are grounds relating to your situation. There may be compelling reasons for continuing to process your personal data, and we will assess and inform you if that is the case. You can object to marketing activities for any reason.
You also have the right to lodge a complaint to your local data protection authority. Information about how to contact your local data protection authority is available here.
If you wish to exercise one of these rights, please contact us using the details referenced in the Contact Us section of the Privacy Policy.
Due to the confidential nature of data processing, we may ask you to provide proof of identity when exercising the above rights. This can be done by providing a scanned copy of a valid identity document or a signed photocopy of a valid identity document.
ANNEX 1: PERSONAL DATA YOU PROVIDE TO US
Contact information and identifiers, such as your first name, last name, email address, phone number, and birthdate.
How we may use your contact information and the legal bases for processing:
We may use this information to set up and authenticate your account on the Services. The processing is necessary for the performance of a contract with you and to take steps prior to entering a contract with you, namely our Terms of Use.
We may use this information to communicate with you, including sending service-related communications. The processing is necessary for the performance of a contract with you, namely our Terms of Use.
We may use this information to deal with enquiries and complaints made by or about you relating to the Services. The processing is necessary for our legitimate interests, namely administering the Services, and for communicating with you effectively to respond to your queries or complaints.
We may use this information to send you unsolicited marketing communications in accordance with your preferences. We will only use your personal data in this way to the extent you have given us consent to do so.
Recipients of this information: We may share this information with payment processors to identify you so that you can make and receive payments through the Services. We may also share your personal data with our email marketing providers.
Profile and log-in information. This is information you choose to put in your profile such as username, phone number, photo, mailing address and shoe size.
How we may use your profile and log-in information and the legal bases for processing:
We use this information to allow you to populate your profile with relevant information. The processing is necessary for the performance of a contract and to take steps prior to entering a contract, namely our Terms of Use.
We use this information to provide to you the features and functionality of the Services. The processing is necessary for the performance of a contract and to take steps prior to entering a contract, namely our Terms of Use.
Recipients of this information: We may share this information with third parties that help us prevent fraud on our platform and shipping carriers or logistics providers that facilitate the delivery of an item purchased on our platform.
Payment and transaction information, such as your credit/debit card numbers, payment authentication code, billing address, and other information such as date and time of your transaction.
How we may use your payment and transaction information and the legal bases for processing:
We may use this information to process the payments you make or receive through the Services. The processing is necessary for the performance of a contract, namely our Terms of Use.
We may use this information to verify your identity in connection with the detection and prevention of fraud or financial crime. The processing is necessary for our and third parties’ legitimate interests, namely the detection and prevention of fraud and financial crime.
Recipients of this information: We may share this information with payment processors to identify you so that you can make and receive payments through the Services.
Identity and compliance information, such as your name, birthdate, address, phone number, email address, bank account information, national ID number, VAT ID number or other tax ID number, and copies of government ID or tax documents, along with a selfie image. This information may also be used by our third-party provider, Persona, to create a unique biometric identifier based on facial geometry.
How we may use your identity and compliance information and the legal basis for processing:
We use data collection and verification services provided by a third-party provider, Persona, to collect and verify your information in order to comply with legal obligations and protect against fraud and abuse. Persona may use a combination of machine-learning tools and optical scans to verify your identity document and may use facial recognition technology to produce a unique biometric identifier based on facial geometry that can be used to compare your selfie to the image on the identity document you provided to determine the likelihood that the images are a "match." The processing is necessary for our and third parties’ legitimate interests, namely the detection and prevention of fraud and financial crime and compliance with applicable laws and regulations.
Recipients of this information: We use identity verification services provided by a third-party provider, Persona. We do not receive the biometric identifier generated from the images. It is generated and held by Persona until we inform them that the biometric identifier is no longer needed for the purposes described in our Privacy Policy and must be destroyed. For identity verification and compliance purposes, we will have access to the selfie image and will receive the information extracted from the scan of the government ID document as well as the results of the verification process. We may also share relevant information with local authorities to fulfil our legal obligations.
Information about your activity on the Services, such as any offers for products you have made, any products on your 'want list', and information about any products you have purchased, listed for sale or sold.
How we may use information about your activity on the Services and the legal basis for processing:
We use this information to provide to you the features and functionality of the Services. The processing is necessary for the performance of a contract and to take steps prior to entering a contract, namely our Terms of Use as well as to comply with our legal obligations.
Recipients of this information: We may share this information with our cloud storage provider and other third-party providers. We may also share certain information with local tax authorities to fulfil our legal obligations.
Chat, comments, opinions. When you contact us directly (e.g., by email or phone), we may record your comments and opinions.
How we may use information about any direct contact from you and the legal bases for processing:
We may use this information to address your questions, issues and concerns. The processing is necessary for our legitimate interests, namely communicating with you and responding to queries, complaints and concerns.
We may use this information to improve the Services. The processing is necessary for our legitimate interests (i.e., to develop and improve our Services).
Recipients of this information: We may share any information you provide to us when you contact us with our customer support platforms to process any customer support queries you might submit to us.
Your preferences such as preferences set for notifications, marketing communications, how the Services are displayed and the active functionalities on the Services.
How we may use information about your preferences and the legal bases for processing:
We use this information to provide notifications, send news, alerts and marketing communications and provide the Services in accordance with your choices. The processing is necessary for our legitimate interest, namely ensuring the user receives the correct marketing and other communications, and that features are displayed in accordance with the user's preferences.
We use this information to ensure that we comply with our legal obligation to send only those marketing communications to which you have consented. The processing is necessary for compliance with a legal obligation to which we are subject.
Recipients of this information: We may share this information with our email marketing providers to send out relevant communications as well as third-party providers that support our compliance efforts.
All personal data set out above.
How we may use all personal data set out above and the legal basis for processing:
We may use all the personal data we collect to operate, maintain and provide to you the features and functionality of the Services, to communicate with you, to monitor and improve the Services and business, and to help us develop new products and services. The processing is necessary for our legitimate interests, namely, to administer and improve the Services.
ANNEX 2: PERSONAL DATA COLLECTED AUTOMATICALLY
Approximate location information. Other than information you choose to provide to us (when you enable location services and/or grant permission for location tracking), we do not collect information about your precise location. Your device’s IP address may however help us determine an approximate location.
How we may use your approximate location information and the legal bases for processing:
We may use information you provide to us about your location to monitor and detect fraud or suspicious activity in relation to your account. The processing is necessary for our legitimate interests, namely, to protect our business and your account from fraud and other illegal activities.
We may use this information to tailor how the Services are displayed to you (such as the language in which it is provided to you). The processing is necessary for our legitimate interest, namely tailoring our service so that it is more relevant to our users.
Information about how you access and use the Services. For example, how frequently you access the Services, the time you access the Services and how long you use it for, the approximate location that you access the Services from, the site from which you came and the site to which you are going when you leave our Site, the website pages you visit, the links you click, whether you open emails or click the links contained in emails, whether you access the Services from multiple devices, and other actions you take on the Services.
How we may use information about how you access and use the Services and the legal bases for processing:
We may use information about how you use and connect to the Services to present the Services to you on your device. The processing is necessary for our legitimate interests, namely, to tailor the Services to the user.
We may use this information to determine products and services that may be of interest to you for marketing purposes. The processing is necessary for our legitimate interests, namely, to inform our direct marketing.
We may use this information to monitor and improve the Services and business, resolve issues and to inform the development of new products and services. The processing is necessary for our legitimate interests, namely, to monitor and resolve issues with the Services and to improve the Services generally.
Log files and information about your device. We also collect information about the tablet, smartphone or other electronic device you use to connect to the Services. This information can include details about the type of device, unique device identifiers, operating systems, browsers and applications connected to the Services through the device, your mobile network, your IP address and your device’s telephone number (if it has one).
How we may use log files and information about your device and the legal bases for processing:
We may use information about how you use and connect to the Services to present the Services to you on your device. The processing is necessary for our legitimate interests, namely, to tailor the Services to the user.
We may use this information to monitor and improve the Services and business, resolve issues, prevent fraud, and to inform the development of new products and services. The processing is necessary for our legitimate interests, namely, to monitor and resolve issues with the Services and to improve the Services generally.
Recipients of personal data set forth above. We may share this information with the following: affiliates and third-party providers, including payment processors, customer support platforms, email marketing providers, fraud prevention vendors, cloud storage providers and analytics providers; and third-party social media platforms.
ANNEX 3: PROVISIONS FOR INTERNATIONAL TRANSFERS OF YOUR PERSONAL DATA TO THE UNITED STATES
GOAT and its U.S. subsidiaries (Flight Club New York, LLC and Grailed, LLC) (hereinafter “we”) comply with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. We have certified to the U.S. Department of Commerce that we adhere to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. We have certified to the U.S. Department of Commerce that we adhere to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this Privacy Policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles (collectively, the DPF Principles), the DPF Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please click here.
The Federal Trade Commission has jurisdiction over our compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF.
Complaints per the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF
In compliance with the EU-U.S. DPF, and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, we commit to resolve DPF Principles-related complaints about our collection and use of your personal data. EU, UK and Swiss individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF should first contact us using the details referenced in the Contact Us section of the Privacy Policy. EU, UK and Swiss individuals may, under certain circumstances, invoke binding arbitration with respect to complaints about our collection and use of personal data received in reliance on the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF. See DPF Annex 1 here.
In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, we commit to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF to Judicial Arbitration and Mediation Services, Inc. (JAMS), an alternative dispute resolution provider based in the United States. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit here for more information or to file a complaint. The services of JAMS are provided at no cost to you.
Onward transfers to third parties
In the event that we disclose your personal data to third parties to perform certain business-related services on our behalf as “agents” (as such term is utilized under the DPF), we will do so only for limited and specified purposes consistent with any notice provided to you or your choices regarding processing and disclosure. These companies perform services at our instruction and pursuant to contracts which require they provide at least the same level of privacy protection as is required under the DPF and notify us if they are no longer able to provide such protections, at which point we will take reasonable remedial steps. We may also disclose personal data to our affiliates in order to support marketing, sale, and delivery of any services, or other business operations as disclosed in the Disclosure of Personal Information section of the Privacy Policy and Annex 1 to the Additional Privacy Disclosures for EEA, UK and Swiss Users.
Our accountability for personal data that we receive under the DPF and subsequently transfers to a third party is described in the DPF Principles. In particular, we remain responsible and liable under the DPF Principles if third-party agents that we engage to process the personal data on our behalf do so in a manner inconsistent with the DPF Principles, unless we prove that we are not responsible for the event giving rise to the damage.
In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Option to limit certain onward transfers to third parties
You have the opportunity to opt out of sharing of your personal data with third parties other than our agents or before we use it for a purpose other than which it was originally collected or subsequently authorized. To limit the use and disclosure of your personal data under the DPF, please submit a written request using the details referenced in the Contact Us section of the Privacy Policy, indicating as such.
We will not disclose your sensitive personal data to any third party without first obtaining your opt-in consent.
In each instance, please allow us a reasonable amount of time to process your response.
Your DPF rights
Upon request to us, we will confirm whether we are processing your personal data pursuant to the DPF and provide you with the data in a reasonable amount of time. You also have the right to correct, amend, or delete the personal data processed pursuant to the DPF where it is inaccurate or has been processed in violation of our privacy disclosures to you, except where the burden or expense of providing access would be disproportionate to the risks to the individual’s privacy in the case in question, or where the rights of persons other than the individual would be violated. We may require payment of a non-excessive fee to defray our expenses in this regard. Please allow us a reasonable amount of time to respond to your inquiries and requests
Personal data retention
We will retain the personal data processed pursuant to the DPF in a form that identifies you pursuant to the retention policy described above. We may continue processing such personal data for longer periods, but only for the time and to the extent such processing reasonably serves the purposes of archiving in the public interest, journalism, literature and art, scientific or historical research and statistical analysis, and subject to the protection of our privacy disclosures. After such time periods have expired, we may either delete your personal data or retain it in a form such that it does not identify you personally.
How we protect your data
We will implement reasonable and appropriate security measures to protect your personal data from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in processing and the nature of such data.
If you wish to enquire further about these safeguards used, please contact us using the details referenced in the Contact Us section of the Privacy Policy.
COOKIE POLICY
Last updated: November 1, 2023
Unless otherwise expressly stated, terms in this policy have the same meaning as defined in the Privacy Policy.
I. SCOPE OF POLICY
This Cookie Policy supplements the information contained in the Privacy Policy and explains how we and our third-party partners and service providers use cookies and related technologies while managing and providing our online services and our electronic communications to you. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
In some cases, we may use cookies and related technologies described in this Cookie Policy to collect personal information, or to collect information that becomes personal information if we combine it with other information. For more details about how we process your personal information, please review the Privacy Policy.
2. WHAT ARE COOKIES AND RELATED TECHNOLOGIES
As is common practice among websites, our Services use cookies, which are tiny files downloaded to your device that allow us and our third-party partners and service providers to collect certain information about your interactions with our email communications, Sites and other online services, and that improve your experience. We and our third-party partners and service providers may also use other, related technologies to collect this information, such as web beacons, pixels, embedded scripts, location-identifying technologies and logging technologies (collectively, “cookies”).
We use the following types of cookies:
Strictly necessary cookies. These cookies enable core functionality such as security, network management and accessibility. You may disable these by changing your browser settings, but this may affect how the Services function. The legal basis for our use of strictly necessary cookies is our legitimate interests, namely being able to provide and maintain our Services.
Functional cookies. These cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in. The legal basis for our use of functional cookies is our legitimate interests, namely being able to provide and maintain our Services.
Analytical/performance cookies. These cookies allow us to recognize and count the number of visitors to our Services, and to see how visitors move around our Services when they are using them. This helps us to improve the way our Services work, for example, by ensuring that users are finding what they are looking for easily. If you are accessing our Services with a European IP address, you have been asked to consent to the use of these cookies. You are free to deny your consent.
Targeting Cookies. These cookies record your visit to our Services, the pages you have visited and the links you have followed. They are used to track visitors across our Services. If you are accessing our Services with a European IP address, you have been asked to consent to the use of these cookies. You are free to deny your consent.
If you are visiting the Site from the EEA, please see the Cookie Library by clicking on “Cookie Settings” at the footer of this page for more information about the cookies we use on the Site. For App users, please see the SDK Library by going to your Profile > Settings > Privacy & Security > Privacy Settings in the Apps for more information about the technologies we use on the Apps. Please see our Privacy Policy for more information about cookies and other similar technologies.
3. WHAT WE COLLECT WHEN USING COOKIES
We and our third-party partners and service providers may use cookies to automatically collect certain types of usage information when you visit or interact with our emails and Services. For example, we may collect log data about your device and its software, such as your IP address, unique device identifier, operating system, browser type, date and time of your visit, and other similar information. Our emails may also contain tracking pixels that identify if and when you have opened an email that we have sent you, how many times you have read it and whether you have clicked on any links in that email. We may also collect analytics data or use third-party analytics tools to help us measure usage and activity trends for our online services and better understand the individuals using our services. We also may collect location data, including general geographic location based on IP address.
We may include or engage in the following as part of our Services:
Social Media Widgets. Our Services may include social media features, such as the ability to share content on Instagram or Twitter or other widgets. These social media companies may recognize you and collect information about your visit to our Services, and they may set a cookie or employ other tracking technologies. Your interactions with those features are governed by the privacy policies of those companies.
Social Media Platforms. We may display targeted advertising to you through social media platforms, such as Facebook, Twitter, Instagram, and LinkedIn. These companies have interest-based advertising programs that allow us to direct advertisements to users who have shown interest in our services while those users are on the social media platform, or to groups of other users who share similar traits, such as likely commercial interests and demographics. We may share a unique identifier, such as a user ID, with these platform providers or they may collect information from our Site visitors through a first-party pixel, to direct targeted advertising to you or to a custom audience on the social media platform. These advertisements are governed by the privacy policies of those social media companies that provide them. If you do not want to receive targeted ads on your social networks, you may be able to adjust your advertising preferences through your settings on those networks.
Third-Party Partners. We work with a variety of third-party partners to provide analytics and advertising services. For example, we use Google Analytics to recognize you and link the devices you use when you visit our Services on your browser or mobile device, log in to your account on our Services, or otherwise engage with us. We share a unique identifier, like a user ID, with Google to facilitate the service. Google Analytics allows us to better understand how our users interact with our Services and to tailor our advertisements and content accordingly. For information on how Google Analytics collects and processes data, as well as how you can control information sent to Google, review Google's website, “How Google uses data when you use our partners’ sites or apps” located here. You can learn about Google Analytics’ currently available opt-outs, including the Google Analytics Browser Ad-On here.
We may also utilize certain forms of display advertising and other advanced features through Google Analytics. These features enable us to use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick advertising cookie) or other third-party cookies together to inform, optimize, and display ads based on your past visits to the Services. You may control your advertising preferences or opt out of certain Google advertising products by visiting the Google Ads Preferences Manager, currently available here, or by visiting NAI’s online resources here.
4. HOW WE USE INFORMATION COLLECTED VIA COOKIES
We use cookies for a variety of reasons outlined below:
If you create an account with us, we will use cookies for the management of the sign-up process and general administration. These cookies will usually be deleted when you log out; however, in some cases, they may remain to remember your site preferences when logged out.
The Services may offer payment capabilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
When you submit data through a form, such as those found on the contact pages, cookies may be set to remember your user details for future correspondence.
To provide you with a great experience on the Services, we provide the functionality to set your preferences for how the Services run when you use it. To remember your preferences, we need to set cookies so that this information can be called whenever you interact with a website page.
We use cookies to provide and monitor the effectiveness of our Services, monitor online usage and activities of our Services, and facilitate the purposes identified in the Our Collection and Use of Personal Information section of our Privacy Policy.
We may also use the information we collect through cookies to understand your browsing activities, including across unaffiliated third-party websites, so that we can deliver information about products and services that may be of interest to you.
Tracking technology used in emails helps us measure the effectiveness of our marketing email campaigns, make the emails we send to you more relevant to your interests and help us understand if you have opened and how you interacted with our emails.
Please note that we link some of the personal information we collect through cookies with the other personal information that we collect about you and for the purposes described in our Privacy Policy.
5. YOUR CHOICES ABOUT COOKIES
If you are in the EEA, UK, or Switzerland, other than strictly necessary cookies, which are required for the operation of our Service, we will only place cookies on your device if you give us your consent to do so. We will ask you to tell us which cookies you agree to receive when you first access our Service.
If you would prefer not to accept cookies, you can use our cookie consent management tool located at the bottom of the Site. Moreover, most browsers will allow you to change the setting of cookies by adjusting the settings on your browser to: (i) notify you when you receive a cookie, which lets you choose whether to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies. Be aware that disabling cookies may negatively affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionalities and features of the Services.
Depending on your device and operating system, you may not be able to delete or block all cookies. In addition, if you want to reject cookies across all your browsers and devices, you will need to do so on each browser on each device you actively use. These settings will typically be found in the "options" or "preferences" menu of your browser. To understand these settings, the following links may be helpful, otherwise you should use the "Help" option in your browser for more details.
Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookies settings in Safari web and iOS
You may also set your email options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our emails and performed certain functions with them.
If you would like to find out more about cookies and other similar technologies, please visit www.allaboutcookies.org or the Network Advertising Initiative's online sources here.
Please note that deleting or blocking cookies may not be effective for all types of tracking technologies, such as Local Storage Objects (LSOs) like HTML5.